Corporate activism never elicits a positive investor response when it deviates from customers’ values

Study Published in Journal of Marketing (2020)

A study by four professors of marketing analyzed the reaction of investors to 293 "corporate sociopolitical activism" (CSA) events initiated by 149 firms across 39 industries.


Key findings


  • The study found that, on average, corporate activism elicits an adverse reaction from investors. 


  • Investors evaluate corporate activism as a signal of a firm’s allocation of resources away from profit-oriented objectives and toward a risky activity with uncertain outcomes.


  • Critically, corporate activism never elicits a positive investor response when it deviates from customers’ values.


Takeaways


  • The study concedes that if managers are deeply committed to activism and it aligns with their strategic objectives (i.e., acquiring a more liberal or conservative customer base), activism’s potential benefits may be worth an intensified negative response from investors.


  • However, it warns that if managers are uncertain about activism’s role in their firm’s future strategic priorities or they are sensitive to investor responses, they should choose a more moderate approach to engaging in activism.


  • In summary, this study concludes that social activism is a risky firm activity that managers must carefully consider before implementing.